Your Reliable IT Support and Cloud Solutions Team
At CSP Geeks, we’re not just your IT team—we’re your tech guardians. From cloud migrations to support desk services, we provide professional, reliable solutions designed to keep your business running smoothly. Our flexible offerings adapt to your needs, whether you’re a small operation or scaling for the future. Need something custom? We’ll craft a plan that fits your unique goals, ensuring your tech works as hard as you do.
Your Reliable IT Support and Cloud Solutions Team
At CSP Geeks, we’re not just your IT team—we’re your tech guardians. From cloud migrations to support desk services, we provide professional, reliable solutions designed to keep your business running smoothly. Our flexible offerings adapt to your needs, whether you’re a small operation or scaling for the future. Need something custom? We’ll craft a plan that fits your unique goals, ensuring your tech works as hard as you do.
IT Support Desk Plans
IT Department in a box for your business.
Basic Support Desk: 'Level 1 Support"
Fundamental support to get you started and keep you steady-
Ticket Assistance – Quick responses for everyday issues.
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Email & Account Setup – Get started without the stress.
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Onboarding Support – Smooth setup for new team members.
Basic Plus Web Support: "Web Watch Squad"
Vigilant support dedicated to protecting your web presence-
Everything in Level 1 Support
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Website Monitoring – Stay online with vigilant uptime checks.
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Page & Content Updates – Quick edits to keep your message fresh.
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Security & Maintenance – Keep your site patched and protected.
Growth Support: "XP and Skills Accelerator"
Support crafted to drive growth and boost your business potential-
Everything in Web Watch Squad
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Advanced IT Support – Go beyond basics with deeper technical help.
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Training & Guidance – Build your team’s digital skills and confidence.
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Automation Setup – Streamline workflows to save time and money.
Cloud & IT Support Desk Services for Small Teams & Nonprofits
Keep your team productive with a friendly support desk, secure Microsoft 365, and proactive management. Clear pricing, practical security, and licensing guidance—built for small businesses and nonprofits.
Proactive Support Desk (SLA Optional)
One inbox and portal for all help. We triage by impact, give clear updates, and document fixes. Standard response targets are included; custom SLAs are available as an add-on.
Cloud Foundations Built on Microsoft 365
Secure-by-default setup: MFA, Conditional Access*, Intune-managed devices*, Defender for email/files*, and safe sharing. Backups cover mail, Teams, and files. Requires Microsoft 365 Business Premium or equivalent licensing.
Fast, Friendly Help When You Need It
Ask via portal or email. Most requests resolve quickly; urgent issues escalate. Standard response targets included; custom SLAs offered separately.
Onboarding & Offboarding, Done Right
We create accounts, assign licenses, enroll devices, and grant least-privilege access. Offboarding secures data and revokes tokens. Intune/device control requires Business Premium.
Backups, Recovery & Ransomware Readiness
Protect Microsoft 365 and endpoint data with scheduled, tested restores. Define RPO/RTO that fits your risk. Requires a Microsoft 365 backup subscription/add-on.
Transparent Pricing & Predictable Costs
Simple per-user pricing and bundles with documented scope. No surprises—just clear monthly costs. Some features need additional Microsoft or third-party licensing.
Compliance, Security & Access Controls
Harden posture with MFA, Conditional Access, encryption, phishing protection, and DLP. Evidence kept for audits. Certain controls require Entra ID P1/Business Premium or E5/DLP add-ons.
Monitoring, Patching & Asset Management
Automated health checks, updates, and inventory for reliable devices. Plan lifecycles with warranty and OS insights. Requires agent install and/or Intune enrollment.